🔒 Privacy Policy

This Privacy Policy governs the manner in which AeroVista (aerovista.online), managed by Airttkt services llc, collects, uses, maintains, and discloses information collected from users of this website and our phone-based booking service.

1. Information We Collect

1.1 Personal Information Provided by You

When you contact us by phone to book or manage travel, we may collect:

• Full legal name (as it appears on your government-issued ID or passport)
• Date of birth
• Contact information including phone number, email address, and mailing address
• Passport or government-issued ID details (when required by airlines for international travel)
• Payment information (credit/debit card details — processed securely and not stored on our systems)
• Travel preferences including seat preferences, meal requirements, and accessibility needs
• Frequent flyer or loyalty program numbers

1.2 Information Collected Automatically

When you visit aerovista.online, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website and search terms used to reach our site
• Device type and operating system
• Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process flight bookings, reservations, changes, upgrades, and cancellations
• To communicate booking confirmations, itinerary updates, and relevant travel information
• To process refunds and handle service-related queries
• To comply with airline requirements and government regulations for travel documentation
• To improve the quality and effectiveness of our services
• To comply with legal obligations and resolve disputes
• To send promotional communications about our services (only with your consent)

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Airlines and travel suppliers: Your name, contact details, and travel documentation are shared with airlines and relevant travel service providers to fulfill your booking.
• Sea and Sky Travel Solutions Private Limited: As our fulfillment partner (IATA No. 14025685), they process your travel bookings and related services.
• Payment processors: Secure third-party processors handle payment transactions. We do not store full card details on our systems.
• Legal authorities: When required by law, court order, or government regulation, we may disclose your information to appropriate authorities.
• Service providers: Trusted vendors who assist in operating our website and conducting our business, subject to confidentiality agreements.

4. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Booking records are typically retained for a minimum of 7 years as required by US tax and business regulations. You may request deletion of your data subject to applicable legal requirements by emailing contact@aerovista.online.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These include:

• SSL/TLS encryption for all data transmitted via our website
• Restricted access to personal information on a need-to-know basis
• Secure, encrypted payment processing through PCI-DSS compliant processors
• Regular security reviews and updates to our systems

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights

Depending on your state of residence, you may have the following rights under US privacy laws (including the California Consumer Privacy Act — CCPA, and Virginia Consumer Data Protection Act — VCDPA):

• Right to Know: Request information about the categories and specific pieces of personal data we have collected about you.
• Right to Access: Receive a copy of the personal information we hold about you.
• Right to Deletion: Request deletion of your personal data, subject to legal exceptions.
• Right to Correction: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of receiving promotional communications at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at contact@aerovista.online or call (844) 205-4177.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. Types of cookies used include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements, including through Google Ads.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@aerovista.online.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

11. Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us:

• Phone: (844) 205-4177 (Available 24/7)
• Email: contact@aerovista.online
• Address: 1070 Morris Ave, Apt 1147, Union, NJ 07083, United States
• Website: aerovista.online